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Integrator by integrAIt

Terms of service

Last updated 24 October 2026

These terms are an agreement between Integrait Workflows Ltd (company number [company number], trading as integrAIt, “we”) and the business that signs up to Integrator (“you”). Integrator is for business use – by signing up you confirm you're acting for a business, not as a consumer.

1. The service

Integrator is online software that helps you run your business: tools for enquiries, quotes, invoices, bookings, payments, staff, marketing, automations and AI assistance. Which tools you see depends on your industry and plan. We may improve, change or retire features; if we remove something important you rely on, we'll give you reasonable notice.

2. Your account

• Keep your login details safe and make sure everyone you invite follows these terms. You're responsible for what happens in your account.
• Only owners and admins can change billing, automations and connected AI keys. Revoke any key you think has been shared.

3. Free trial, plans and payment

• New businesses get a 14-day free trial. You add a card to start it, and you won't be charged until it ends. Cancel before then and you pay nothing.
• After the trial your plan renews in advance, monthly or yearly depending on what you chose, until you cancel. Extra searches for leads outside the UK are a one-off purchase and can be used for 12 months. Prices are shown on the Billing page and exclude VAT where VAT applies.
• You can cancel at any time in Billing; you keep access until the end of the period you've paid for. We don't refund part-months.
• If a payment fails, we'll retry and let you know. If it isn't sorted, tools are paused (your data is kept) until it is.
• We'll give you at least 30 days' notice of any price increase.
• Payments your customers make to you (Quick Payments, invoices, deposits) go through your own Stripe account under Stripe's terms.

4. Using it properly

You agree not to use Integrator to break the law or harm anyone – including sending marketing emails or texts without the consent the law requires (PECR), discriminating against candidates or customers, storing data you have no right to hold, trying to break or overload the service, or reselling it without our agreement. We may suspend accounts that do.

5. AI features

AI drafts (quotes, descriptions, adverts, replies, risk assessments, reports and so on) are suggestions. Check them before you use or send them – they can be wrong or incomplete, and they're not legal, financial, safety or professional advice. AI-assisted screening of candidates or customers must always have a person making the final decision.

6. Your data

Your business's data belongs to you. We only use it to provide Integrator to you, and to keep the service secure and working. You can export it and delete it. When you close your account we delete it within 90 days, except billing records we must keep by law.

7. Data processing terms

For personal data you put into Integrator (your customers, staff, members, candidates and so on), you are the controller and we are your processor. As required by UK GDPR Article 28, we will:

• process it only on your documented instructions – which are these terms and how you use the service – unless the law requires otherwise;
• make sure our staff and contractors are bound by confidentiality;
• keep it secure with appropriate technical and organisational measures;
• use only the sub-processors listed in our Privacy policy, under written terms that protect the data, and tell you before adding new ones so you can object;
• help you respond to people exercising their rights, and with security, breach notification and impact assessments;
• tell you without undue delay after becoming aware of a personal data breach;
• delete or return the data when the service ends (as in section 6);
• give you the information you need to show compliance, and allow reasonable audits.

You confirm you have a lawful basis for the personal data you put into Integrator, and for any messages you ask it to send.

8. Other services you connect

If you connect other services (for example Stripe, your calendar, or your own AI such as Claude, ChatGPT or Zapier), your use of them is under their terms, and we aren't responsible for what they do with data you choose to share with them.

9. Availability

We aim to keep Integrator available all the time, but there may be maintenance and occasional outages. We don't guarantee it will be uninterrupted or error-free. Keep your own records of anything critical.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that can't be limited by law. Otherwise, we aren't liable for loss of profit, revenue, business or data, or for indirect losses, and our total liability in any 12 months is limited to the fees you paid us in those 12 months.

11. Ending the agreement

You can cancel any time (section 3). We can end the agreement with 30 days' notice, or straight away if you seriously break these terms or don't pay.

12. Changes and the law

We may update these terms; we'll tell you about important changes at least 30 days before they apply. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact

Integrait Workflows Ltd, [registered office address]. Email [support email, e.g. hello@yourdomain.co.uk].

Integrait Workflows Ltd · Company number [company number] · [registered office address] · Privacy · Terms